Ben met with us several weeks ago when we started considering having a Generac whole house back-up generator installed so that we could have a piece of mind in the future if we were to lose power. We were very impressed with Ben. He was very professional and extremely knowledgeable about the products and helped us decide which generator was best for us. Ben and Matt came this morning (8/28/15) to install our 22kw generator. They were very punctual and quickly got to work in getting the installation done in a timely manner. They went over everything with us in full detail and ensured we were comfortable with the total operation before they left our house . We also have to compliment the office staff for being very responsive with each call we made to Trademark. They are also very professional and we appreciated how they handled all the coordination of our installation. We have very high expectations for any contractor doing work at our house and we have to say that Trademark Electric more than exceeded our expectations. We would HIGHLY recommend them to anyone considering a Generac generator! Thanks guys……-Kathy / Summerfield
Trademark Electric is #1!!!!
We were so very impressed with the professionalism that this company does to represent the Generac name. From the sales person they sent to the office crew and the installers,we would recommend them to anyone!! We cannot say enough good things that describe them. Please get Trademark Electric to do your installing, you WILL NOT be disappointed.-Joe / Citrus Springs
The folks at Trademark Electric of Ocala were a tremendous help when I had trouble with my generator. From the technician who spoke with me initially (after hours-- he was so helpful troubleshooting the situation over the phone) to the front desk personnel who worked me into their service schedule-- everyone showed concern for my situation. Thank you all for your knowledge and professionalism. I truly appreciate your help!-Cedar Key, FL
The Best Generator Service to Date
For 2 years I have had three (3) different generator repair people out to fix a single problem (overspeed). All professed they could fix, yet none did. I was stuck with bills for services that did not fix the 1 problem. Then I found Trademark Electric. Their service tech (Bert) came out and with in 30-minutes, he identified the problem; a defective electrical part. Within 2-days, I received a call from their pleasant service writer (Tanya) to schedule Bert's return with the part. Upon his return, the part was installed and my generator withstood all load test. Now this is services, knowledge expertise, courteous and prompt service. I highly recommend this dealer's service.-Satsuma, FL
Great customer service
Trademark Electric's customer service is top notch. Tonya, office support, had to reschedule my original appointment due to a misunderstanding on my part. They did not charge an additional fee even thought they had come to my home and had to be rescheduled ( I live about 40 minutes from their office). Tonya was very understanding and rescheduled me for the next day. All the positive reviews regarding Matt, the technician, are true. He promptly evaluated our generator problem, which turned out to be minor and quickly fixed the issues. He also checked the entire unit, changed our oil filter, air filter, oil, spark plugs, corroded battery cable, and cleaned the battery terminals. All this was done in our original service call charge (one hour) ... Wow! We will be return customers due to their outstanding service and employees.-Inverness, FL
Trademark Electric did an outstanding job!
Bert and his team installed a 22kW Generac earlier this week. We bought the device as a form of "insurance policy" for when the local utility company suffers a wide power outage. These can happen when there's a problem in the grid, a thunderstorm or who knows, maybe even a cyber event? Actually, my neighbor had one installed at the same time so Bert had two crews working side by side. Ben and Matt did my house and I was very impressed. Ben was meticulous in his wiring and electrical work and Matt took care to test the generator after all was done. The 22kW easily handled the normal load of a 2,000 sq foot house, and then some. I would strongly recommend Trademark Electric and Bert's crews in the event you are in the market to have a backup whole house generator installed in your home.-The Villages, FL
Trademark Electric did a super job with our GenerAC install
Bert and the guys at Trademark did a super job on our generator install. My wife and I are very pleased with the quality and timliness. Top notch service all the way around. We have recommended Trademark to friends and neighbors for their own GenerAC installs. We feel 100% happy & satisfied with Trademark Electric in Ocala and would highly recommend them to anyone who could use their services. Great job!-The Villages, FL
This company is excellent!
We are very pleased with Trademark Electric. We had a generator installed at our residence for any power outages. Bert was the installer, and he and his assistant was extremely polite, and was on site for the installation the exact time he said he would be. He also had the propane gas company there when he said they would be. The office staff was very help also when ever we called with a question. Bottom line is, that I would not hesitate in recommending Trademark Electric with any type of electrical work.-Rusty / Summerfield, FL
Prompt professional work
Generator recommended was exactly what we needed - did not try to upsell to a more expensive unit but gave us different options. Cleaned up after work. Very pleased with the job. We have used them in the past for other work. Would highly recommend.-Joseph P / Ocala, FL
Very Efficient, friendly and professional!
I could not of asked for a better experience. I had a ton of questions and called often. They always answered the phone and answered my questions. They also helped me deal with the gas company when they failed to install the line properly. Great experience!!!-Ocala, FL
Let there be Light !
Trademark Electric beat all the others when it came to cost . They quickly filed for the permit and within a week I had my new Generac Generator installed. Very professionally done and a great clean up afterwards.-Ocala, FL
Competent, Professional and Prompt.
I contacted five(5) dealers in the area. I called Trademark in the morning and they had a representative there that afternoon to review my requirements and the physical layout. They were the only dealer that responded that had the size generator I wanted in stock. They coordinated the entire install to include the gas tank and all other issues and the installation was flawless. All this at a total price that was lower than any price quoted by the other responding dealers. These guys have my highest recommendation.-Dunnellon, FL
The response time & service were excellent. Very good price!
I was GREATLY impressed with Trademark Electric's service, knowledge & price! I had called 4 other dealers before I called Trademark, because I lived pretty far from their shop. Every other dealer said it would take 5 to 8 weeks to buy and set-up the generator I wanted. There was a medical need for this generator and I had only 8 DAYS to buy it and have it completely set up! Trademark gave me a very good price and had it completely set up and operating perfectly in 7 days. The gas company said they had never heard of any generator dealer being able to do a set-up that quick. There is not room in this Review for how many nice things I would like to say about Trademark Electric. The bottom line: you could not do better anywhere else!-Soni / Leesburg, FL